ApexSmartAI A service of APEX OFF-MARKET INTELLIGENCE LLC · Wyoming, USA

Service Terms & Agreement

Last updated: October 2026 · By subscribing you agree to these terms.

1. The Service

ApexSmartAI provides a fully managed, bilingual (English & Spanish) AI voice receptionist for your service business. This includes building and configuring your agent, ongoing tuning and maintenance, and capturing each caller's details (name, number, and reason for calling) and delivering them to you by email and SMS. The service works alongside your existing phone system.

2. Fees

3. Billing & Renewal

$0 at sign-up. When you sign up, your card is saved securely but not charged. We then build your service and test it with you.

Your 7-day free trial starts the day your line goes live. We email you that day with your exact first billing date, which is 7 days after your line goes live. The sign-up page may show an earlier provisional date; the date in our email is the one that applies, and you are never charged before it.

From your first billing date, the subscription is month-to-month and renews automatically on your monthly billing date until canceled. Payment is collected through our payment processor (Stripe).

4. Cancellation & Refunds

You may cancel anytime — there is no long-term contract. To cancel online, go to apexsmartai.com/manage, sign in with the email you signed up with, and choose Cancel subscription. You can also cancel by emailing info@apexsmartai.com.

During your 7-day free trial

If you cancel at any time before your first billing date, you pay nothing.

After your free trial

Monthly fees already billed are not refunded and not prorated. All future charges stop, and your service remains active through the end of the period you have already paid for.

Overage minutes

Overage minutes you have already used are not refundable in any case.

5. Your Responsibilities

You will provide accurate business information, grant the call-forwarding access needed to activate the service, and use the service in compliance with all applicable laws, including telephone and messaging regulations (e.g., TCPA and applicable state law). You are responsible for how you contact your own customers.

6. Call Recording & Compliance

Calls handled by the AI open with a recording disclosure in English and Spanish. The disclosure is intended to support compliance with state call-recording laws, but you remain responsible for confirming the requirements that apply where you and your callers are located.

7. Limitation of Liability

To the maximum extent permitted by law, ApexSmartAI is not liable for indirect, incidental, or consequential damages, including lost profits. Our total liability under this agreement will not exceed the fees you paid in the three (3) months preceding the claim.

8. Governing Law

This agreement is governed by the laws of the State of Wyoming, USA.

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ApexSmartAI · A service of APEX OFF-MARKET INTELLIGENCE LLC · info@apexsmartai.com · Phone: (786) 952-4321 · WhatsApp · apexsmartai.com