Last updated: August 2026 · By subscribing you agree to these terms.
ApexSmartAI provides a fully managed, bilingual (English & Spanish) AI voice receptionist for your business. The service is built for U.S. service businesses, including but not limited to HVAC, plumbing, electrical, roofing, garage door, pest control, cleaning, restoration, general contracting, and property management. This includes building and configuring your agent, ongoing tuning and maintenance, and capturing each caller's details (name, number, and reason for calling) and delivering them to you by email and SMS. The service works alongside your existing phone system.
The subscription is month-to-month and renews automatically on your monthly billing date until canceled. Payment is collected through our payment processor (Stripe).
You may cancel anytime — there is no long-term contract and no cancellation fee. To cancel, email info@apexsmartai.com from the address on your account. Your cancellation takes effect on the date we receive it.
Before we begin building. Your build begins only once we have received both your payment and your completed onboarding form. If you cancel before you submit the onboarding form, you receive a full refund of everything you paid, including the $395 Build & Launch fee.
After your receptionist is live — first 30 days. Your service ends on the date we receive your cancellation, and we refund the unused portion of that month. The one-time $395 Build & Launch fee is not refundable once your receptionist has been built and gone live, as it covers work already completed and delivered.
After the first 30 days. All future charges stop and you will not be billed again. Your service remains active through the end of the current paid billing period and then does not renew. Monthly fees for periods already served are not refundable.
Overage. Charges for call minutes already used beyond your monthly allowance are not refundable in any of the cases above.
You will provide accurate business information, grant the call-forwarding access needed to activate the service, and use the service in compliance with all applicable laws, including telephone and messaging regulations (e.g., TCPA and applicable state law). You are responsible for how you contact your own customers.
Calls handled by the AI open with a recording disclosure, consistent with applicable state call-recording consent laws.
We work to maximize the calls captured and leads delivered, but we do not guarantee specific revenue, a specific number of jobs, or that every call will be handled without error.
To the maximum extent permitted by law, ApexSmartAI is not liable for indirect, incidental, or consequential damages, including lost profits. Our total liability under this agreement will not exceed the fees you paid in the three (3) months preceding the claim.
This agreement is governed by the laws of the State of Wyoming, USA.