We help you get more customers for your business.
ApexSmartAI is a 24/7 English + Spanish answering service for electricians and electrical contractors. It answers your calls, asks the safety questions you approve, captures the customer's name, number, address and what is happening, and sends the details to you by SMS and email.
Maya is one of our AI receptionists — call her and you're hearing the product itself, while she answers your questions on pricing, setup and getting started.
A breaker that won't reset, half the house dark, an outlet that sparked, a panel that smells hot. Customers call an electrician the moment it happens — often in the evening, on a weekend, or right after a storm knocks the power out.
And they are right to worry. Electrical problems cause thousands of home fires every year: the U.S. Fire Administration counted an estimated 23,700 residential electrical fires in 2023. A worried customer does not leave a voicemail and wait. They call the next electrician on Google.
Meanwhile you are in an attic, behind a panel, or on a job site with your hands full. Picking up mid-job is not safe, and calling back two hours later is often too late.
And the customer who explains the problem more comfortably in Spanish often hangs up on an English-only line and tries someone else.
That's where ApexSmartAI comes in.
You focus on the job — and let us take care of the phone.
ApexSmartAI answers your calls like a professional receptionist — at night, on weekends and on holidays, in English or Spanish.
You just call the customer back and book the job.
ApexSmartAI is a 24/7 AI answering service, and it's a managed service: we build it around your business, in English and Spanish, and we keep maintaining it for you.
You fill in one onboarding form about your electrical business. We turn it into a receptionist that knows your services, hours, service area and call rules.
Before a single real customer reaches it, we run test calls together and walk you through the call-forwarding step with your own phone provider.
New service, new hours, a rule you want changed — you tell us and we update it. No dashboard for you to learn.
A customer calls your business — day, night, or weekend.
ApexSmartAI answers in English or Spanish, greets them like a friendly receptionist, and captures their name, number, and service request.
You get the call details by SMS and email, usually within about a minute — just call back and book the job.
We build and set it all up for you — you don't touch a thing.
Nothing about your business moves out of your hands.
The number on your vans, your website and your Google listing stays yours, registered with your own phone provider. Your line simply forwards to the receptionist.
Every call 24/7, after hours only, or only when nobody at your shop picks up after a set number of rings. With that last option, your people get the call first. We don't replace you — we cover you when you can't pick up.
What it may say, what it must never say, what counts as urgent and who gets notified. When a caller asks something you haven't approved, it doesn't guess — it takes the question down and it arrives with the lead.
Month-to-month, no long-term contract. Turn the forwarding off at your phone provider and everything is back to exactly how it was.
ApexSmartAI is a Smart Answering Service, custom-made for your business. We don't hand you software. We build it around your services, your hours and your rules, and we run it for you. The custom build is part of the service.
The same price for every customer, written here rather than hidden behind a sales call.
$0 today. Your card is saved securely but not charged. Your 7-day free trial starts the day your line goes live, and we email you that day with your exact first billing date. Cancel any time before it and you pay nothing. For most businesses it pays for itself with one saved job a month. Setup takes one to two business days, counted from the day you send the onboarding form. See our terms for the details.
“You focus on the job — and let us take care of the phone.”
Three ways an electrical contractor can handle the calls it cannot pick up. Here is what actually differs between them.
| Voicemail | Traditional answering service | ApexSmartAI | |
|---|---|---|---|
| Answers at 2 AM | Takes a message, if the caller leaves one | Usually yes | Yes, 24/7 |
| Spanish | No | Varies by provider — sometimes a paid add-on | Included, 24/7, and the caller can switch mid-sentence |
| What you receive | A recording you have to listen to | A message, usually short | Name, number, address, the problem in the caller's words — by SMS and email |
| How it is billed | Included with your line | Commonly per minute or per call | $385 flat, $0 setup, 500 minutes included, then 43¢/min |
| Who sets it up | You | Varies | We do — you answer questions once at onboarding |
| Can you test it before buying | — | Usually a sales call first | Call the number on this page right now |
Category comparison as of September 2026. The middle column describes what is common in the category, not any one company. Compare any specific quote against your own numbers — and see how to price after-hours electrical calls so the receptionist can state your fee the same way every time.
This is an example of the format, not a real customer. Want to see a real recorded call and the lead it produced? Read one on our HVAC page, or call Sarah on the demo line — she is set up for a sample HVAC company, but the way she asks, confirms and sends the details is the same.
| Name | Example Caller |
| Issue | Half the house has no power since about 8 PM. Breaker won't stay on. |
| Address | Address, as spoken |
| Safety check | No smoke, no burning smell, no sparks |
| Neighbors | Have power |
| Availability | Home tomorrow from 7 AM |
You decide which details it asks for at onboarding.
Don't take my word for it — call Maya and hear it yourself.
Maya is one of our AI receptionists. One call does both jobs: you hear the exact quality your own callers would get, and she answers everything you want to know about pricing, setup and getting started. Yours is built around your business — your services, hours, service area and call rules, exactly as you describe them at onboarding.
English & Spanish · Available to talk now
It asks the safety questions you approve at onboarding, such as whether there is smoke, sparks, a burning smell or a downed line. For an active danger you can have it tell the caller to get to safety and call 911 or the utility first. Then it takes the details and sends them to you right away, marked by your urgent-call rules.
It asks whether the power is out in the whole house or in part of it, whether the neighbors have power, and whether a breaker has tripped. Those answers arrive with the lead, so you know before you call back whether it is a utility outage, a panel problem or a small repair.
No. It answers, captures the call and sends you the details, including when the customer can be home. Scheduling, dispatch, pricing and estimates stay with you.
No. It does not walk anyone through repairs. It only gives the safety instructions you approve, such as staying away from a downed line and calling 911 or the utility. Everything else goes to you.
It holds the conversation in Spanish, and the caller can switch language in the middle of a sentence. Call the demo number on this page and start speaking Spanish partway through.
No. You keep the number on your vans, your website and your Google listing. Your existing line forwards to the receptionist, and the forwarding is switched on and off at your own phone provider. We walk you through it and test it with you.
$385 a month, with $0 setup — the custom build is part of the service. That includes 500 call minutes a month; beyond that it is 43¢ a minute. You start with a 7-day free trial that begins the day your line goes live: cancel before it ends and you pay nothing. Month-to-month, cancel anytime.
One to two business days, counted from the day you send the onboarding form. We build it around your services, hours, service area and call rules, and run test calls with you before it takes a single real call.
Calls can open with a spoken recording disclosure, configured per business to match the consent rules of the state you operate in. It is set during onboarding, not left to chance.
Written for electrical contractors, not for search engines. No email required.
One call does both: you hear exactly how our AI sounds, and you get every question answered — in English or Spanish.
No pressure, no obligation. We'll show you how it works and answer your questions.
Stop missing calls. Start booking more jobs.