We help you get more customers for your business.
ApexSmartAI is a 24/7 English + Spanish answering service for pest control companies. It answers your calls, captures the customer's name, number, address, the pest and where they are seeing it, and sends the details to you by SMS and email.
Maya is one of our AI receptionists — call her and you're hearing the product itself, while she answers your questions on pricing, setup and getting started.
Termites swarm, wasps build a nest by the front door, mice move indoors when the weather turns. Pest calls come in seasons, and in season the phone rings while you and your techs are under a house or in an attic.
A homeowner who just saw a rodent in the kitchen does not wait for a callback. They call the next pest control company on Google until someone picks up. The company that answers usually gets the inspection — and often a recurring customer for years.
Your existing customers call too: to reschedule, to report activity between visits, to ask a question. When those calls go to voicemail, it chips away at the relationship you worked to build.
And the customer who explains the problem more comfortably in Spanish often hangs up on an English-only line and calls someone else.
That's where ApexSmartAI comes in.
You focus on the job — and let us take care of the phone.
ApexSmartAI answers your calls like a professional receptionist — early mornings, nights, weekends and holidays, in English or Spanish.
You just call the customer back and book the job.
ApexSmartAI is a 24/7 AI answering service, and it's a managed service: we build it around your business, in English and Spanish, and we keep maintaining it for you.
You fill in one onboarding form about your pest control company. We turn it into a receptionist that knows your services, hours, service area and call rules.
Before a single real customer reaches it, we run test calls together and walk you through the call-forwarding step with your own phone provider.
New service, new hours, a rule you want changed — you tell us and we update it. No dashboard for you to learn.
A customer calls your business — day, night, or weekend.
ApexSmartAI answers in English or Spanish, greets them like a friendly receptionist, and captures their name, number, and service request.
You get the call details by SMS and email, usually within about a minute — just call back and book the job.
We build and set it all up for you — you don't touch a thing.
Nothing about your business moves out of your hands.
The number on your trucks, your website and your Google listing stays yours, registered with your own phone provider. Your line simply forwards to the receptionist.
Every call 24/7, after hours only, or only when nobody at your shop picks up after a set number of rings. With that last option, your people get the call first. We don't replace you — we cover you when you can't pick up.
What it may say, what it must never say, what counts as urgent and who gets notified. When a caller asks something you haven't approved, it doesn't guess — it takes the question down and it arrives with the lead.
Month-to-month, no long-term contract. Turn the forwarding off at your phone provider and everything is back to exactly how it was.
ApexSmartAI is a Smart Answering Service, custom-made for your business. We don't hand you software. We build it around your services, your hours and your rules, and we run it for you. The custom build is part of the service.
The same price for every customer, written here rather than hidden behind a sales call.
$0 today. Your card is saved securely but not charged. Your 7-day free trial starts the day your line goes live, and we email you that day with your exact first billing date. Cancel any time before it and you pay nothing. For most businesses it pays for itself with one saved job a month. Setup takes one to two business days, counted from the day you send the onboarding form. See our terms for the details.
“You focus on the job — and let us take care of the phone.”
Three ways a pest control company can handle the calls it cannot pick up. Here is what actually differs between them.
| Voicemail | Traditional answering service | ApexSmartAI | |
|---|---|---|---|
| Answers at 2 AM | Takes a message, if the caller leaves one | Usually yes | Yes, 24/7 |
| Spanish | No | Varies by provider — sometimes a paid add-on | Included, 24/7, and the caller can switch mid-sentence |
| What you receive | A recording you have to listen to | A message, usually short | Name, number, address, the problem in the caller's words — by SMS and email |
| How it is billed | Included with your line | Commonly per minute or per call | $385 flat, $0 setup, 500 minutes included, then 43¢/min |
| Who sets it up | You | Varies | We do — you answer questions once at onboarding |
| Can you test it before buying | — | Usually a sales call first | Call the number on this page right now |
Category comparison as of September 2026. The middle column describes what is common in the category, not any one company. Compare any specific quote against your own numbers — and see how to explain initial vs recurring pricing so every caller hears it the same way.
This is an example of the format, not a real customer. Want to see a real recorded call and the lead it produced? Read one on our HVAC page, or call Sarah on the demo line — she is set up for a sample HVAC company, but the way she asks, confirms and sends the details is the same.
| Name | Example Caller |
| Issue | Seeing mice in the kitchen at night for about a week. Droppings under the sink. |
| Address | Address, as spoken |
| Kids / pets | Two kids, one dog |
| Service wanted | Asked about ongoing service |
| Availability | Home after 3 PM, weekdays |
You decide which details it asks for at onboarding.
Don't take my word for it — call Maya and hear it yourself.
Maya is one of our AI receptionists. One call does both jobs: you hear the exact quality your own callers would get, and she answers everything you want to know about pricing, setup and getting started. Yours is built around your business — your services, hours, service area and call rules, exactly as you describe them at onboarding.
English & Spanish · Available to talk now
It asks the questions you approve at onboarding: what pest they are seeing, where in the home or property, how long it has been going on, whether there are children or pets, and whether they want a one-time visit or ongoing service. Those answers arrive with the lead, so you know what you are walking into before you call back.
No. It does not tell anyone what to spray or how to treat. It can give the safety instructions you approve, such as staying away from a nest, or calling 911 or the Poison Help line in an emergency.
No. It answers, captures the call and sends you the details, including when the customer can be home. Scheduling, dispatch, pricing and estimates stay with you.
Yes, in the sense that it answers them. When a regular customer calls to reschedule or report activity between visits, it takes the details and sends them to you, so the call does not go to voicemail.
It holds the conversation in Spanish, and the caller can switch language in the middle of a sentence. Call the demo number on this page and start speaking Spanish partway through.
No. You keep the number on your trucks, your website and your Google listing. Your existing line forwards to the receptionist, and the forwarding is switched on and off at your own phone provider. We walk you through it and test it with you.
$385 a month, with $0 setup — the custom build is part of the service. That includes 500 call minutes a month; beyond that it is 43¢ a minute. You start with a 7-day free trial that begins the day your line goes live: cancel before it ends and you pay nothing. Month-to-month, cancel anytime.
One to two business days, counted from the day you send the onboarding form. We build it around your services, hours, service area and call rules, and run test calls with you before it takes a single real call.
Calls can open with a spoken recording disclosure, configured per business to match the consent rules of the state you operate in. It is set during onboarding, not left to chance.
Written for pest control company owners, not for search engines. No email required.
One call does both: you hear exactly how our AI sounds, and you get every question answered — in English or Spanish.
No pressure, no obligation. We'll show you how it works and answer your questions.
Stop missing calls. Start booking more jobs.